At Profile Elevate, we strive to provide the highest quality career services including resume writing, LinkedIn optimization, and career marketing. Due to the customized and digital nature of our services, we have a clear refund and cancellation policy outlined below.
Once a service has been initiated (e.g., client consultation completed or work started on your resume/profile), no refund will be issued. Our services are highly personalized and involve dedicated time and effort from our experts.
If you wish to cancel your order, you must notify us within 24 hours of payment and before any work has commenced. In such cases, we may issue a partial or full refund based on our discretion and evaluation of whether any resources were allocated.
If you are not satisfied with the quality of service delivered, please reach out to us at support@profileelevate.com. We will review your case and may offer revisions or partial refunds depending on the situation. Our goal is always to ensure customer satisfaction.
If you miss a scheduled consultation or fail to provide required information within 7 days of purchase, your project may be put on hold or cancelled without a refund. We encourage timely communication to ensure a smooth process.
Purchased services are valid for 30 days from the date of payment. If unused within this period, they may expire without a refund unless a formal extension is requested.
All our services are delivered digitally via email or client portal. No physical goods are shipped, and therefore shipping refunds do not apply.
For questions regarding cancellations or refund eligibility, please contact us at support@profileelevate.com. We aim to respond to all inquiries within 1–2 business days.
Last updated: 5/8/2025